FAQ's
A: Orders can be placed while navigating our website as a registered user and/or as a guest user.
On any product page,
- Select your size choices (if applicable)
- Choose quantity and then click the “Add to Cart” button. This will add that particular product in your cart. You can continue shopping and add more products to your cart in the similar manner.
- Once you are done with shopping and intend to check out, click “View Cart” button appears at the top. This will open up the list of products in your cart where you can confirm and proceed to checkout page.
- You may add or confirm your personal and shipping information, select payment options, enter any discount vouchers (if applicable) and review your order before clicking “Place Order.
Q: What payment methods do you accept?
A: COD only we are integrating different payment gateways.
Q:What if an incomplete order is Shipped to me?
A:Although we take extra precautions to ensure that each order is in mint condition, should an unfortunate mishap occur, you can get in touch with our Customer Care at Mr.Moski@dmoski.com to return the item or exchange it for the correct order.
Q:What is the best way to store perfume?
A:Perfume should always be kept in a cold dark place as sunshine can cause some chemical reactions in it, making the perfume smell different, sillage and projection may also seem different too.
Q:Are you selling original products?
A: Yes, we are selling original products of D'MOSKI. We use names of niche & designer fragrances to assist our customers in online buying. We use high quality ingredients to create inspired aromas that you will like.
D'MOSKI competes with designer brands. It does not use their fragrances and is not associated in any way with the designer brands or their manufacturers. All trademarks are property of their respective owners. We are in compliance with the Competition Commission of Pakistan’s Act and Policies.